These Terms of Service apply to your access to and use of Projenta, including our website, web application, support tools, documentation and related services. By creating an account, accepting an invitation, accessing a workspace or using Projenta, you agree to these terms.
1. Who These Terms Apply To
In these terms, Projenta, we, us and our mean the operator of the Projenta service. You means the person or organisation using Projenta. If you use Projenta on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.
2. Accounts and Workspaces
You must provide accurate account information and keep your login details secure. You are responsible for activity under your account and for the users you invite into your workspaces. You must promptly tell us if you suspect unauthorised access or misuse.
Workspace owners and administrators control workspace settings, user access, project content and billing choices. If your account is provided through an organisation, that organisation may manage your access and content within its workspace.
3. Subscriptions, Trials and Payment
Some Projenta features may be free, in trial, or available only under a paid subscription. Prices, plan limits and billing periods will be shown before purchase or set out in the applicable order, invoice or plan page.
Unless stated otherwise, fees are in Australian dollars and are exclusive of GST. You are responsible for paying all fees when due. If payment fails or remains overdue, we may suspend or restrict access after reasonable notice, subject to any rights you have under Australian law.
4. Acceptable Use
You must not use Projenta to:
- break the law or infringe another person's rights;
- upload malicious code, spam, phishing content or unlawful material;
- attempt to bypass security, rate limits, authentication or access controls;
- scrape, copy or reverse engineer the service except as permitted by law;
- interfere with the availability, integrity or performance of Projenta; or
- use Projenta in a way that could reasonably harm us, other users or the public.
5. Customer Content
You keep ownership of the project data, files, reports, comments, messages and other content you submit to Projenta. You grant us a limited licence to host, process, transmit, display and back up that content as needed to provide, secure, support and improve the service.
You are responsible for ensuring you have the rights and permissions needed to submit content to Projenta, including personal information, confidential information and third-party material.
6. Our Intellectual Property
Projenta, including its software, design, branding, documentation, workflows, templates and underlying technology, is owned by us or our licensors. These terms do not transfer any of our intellectual property rights to you. You may use Projenta only as allowed by these terms.
7. AI and Automated Features
Projenta may include AI-assisted or automated features, such as project summaries, status reports, suggestions or support tools. These features are intended to assist human judgment, not replace it. You are responsible for reviewing outputs before relying on them, sending them to others or using them for business decisions.
8. Integrations and Third-Party Services
Projenta may connect to third-party services such as authentication, email, analytics, hosting, payment, file storage or project tools. Those services may have their own terms and privacy practices. We are not responsible for third-party services that we do not control.
9. Availability, Support and Changes
We aim to provide a reliable service, but Projenta may be unavailable from time to time due to maintenance, updates, outages, security incidents or events outside our reasonable control. We may improve, add, remove or change features where reasonably necessary.
10. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
To the extent permitted by law, where Projenta is supplied to you as a business service and we are allowed to limit a remedy, our liability for breach of a non-excludable guarantee is limited to resupplying the service or paying the cost of having the service supplied again.
11. Liability
To the extent permitted by law, we are not liable for indirect, consequential, special or punitive loss, loss of profit, loss of revenue, loss of goodwill, loss of opportunity, loss of data, or business interruption arising from your use of Projenta.
Subject to section 10 and to the maximum extent permitted by law, our total liability arising out of or relating to Projenta is limited to the amount you paid us for the service in the three months before the event giving rise to the claim.
12. Suspension and Termination
You may stop using Projenta at any time. We may suspend or terminate access if you materially breach these terms, fail to pay fees, create security or legal risk, or use Projenta in a way that may harm the service or other users. Where reasonable, we will give notice and an opportunity to fix the issue.
13. Privacy
We handle personal information in accordance with our Privacy Policy. By using Projenta, you acknowledge that we will collect, use, store and disclose personal information as described in that policy.
14. Disputes
If a dispute arises, either party should first contact the other and try to resolve it in good faith. If the dispute cannot be resolved informally, the parties may use any rights or remedies available under applicable law.
15. Governing Law
These terms are governed by the laws of Western Australia and the applicable laws of the Commonwealth of Australia. The parties submit to the non-exclusive jurisdiction of the courts of Western Australia and any courts that may hear appeals from those courts.
16. Contact
Questions about these terms can be sent through our contact page.